At taya ph, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use it, and the rights you have over your own data. Reading this page takes just a few minutes and gives you full clarity on how your information is handled.
Last updated: 2025. Applies to all registered players in the Philippines.
A clear breakdown of every data point we handle — and the reason behind each one.
When you register an account with taya ph, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect account activity data such as login timestamps, game session records, deposit and withdrawal history, and device information including your browser type and operating system. Certain technical data is gathered automatically when you visit our platform, such as your IP address, referring URL, and pages visited, which helps us maintain platform security and improve your experience. We may also collect identity verification documents when required by Philippine regulations, such as a government-issued ID, to confirm your age and identity before processing withdrawals. All information collected is limited strictly to what is necessary for operating your account and complying with applicable Philippine law.
Your personal data is used primarily to create and manage your taya ph account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and, where you have opted in, to share relevant promotional offers. Session and device data helps our technical team detect unusual activity, prevent fraud, and keep the platform stable and responsive for all Filipino players. We analyse aggregated, anonymised usage patterns to improve game selection, platform performance, and mobile experience — this analysis never identifies you personally. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
taya ph does not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. We share data only with trusted service providers who help us operate the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when legally compelled to do so. If taya ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. Any third-party partner we work with is evaluated for data security standards before being granted access to any player information.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations under Philippine law. Transaction records and identity verification documents are kept for a minimum of five years following account closure to satisfy anti-money laundering and regulatory requirements. If you request account deletion, we will remove or anonymise your personal data within 30 days, except where retention is required by law or legitimate business necessity. Marketing preferences and communication opt-outs are retained indefinitely to ensure we honour your choices even after account closure. You may request a summary of the data we hold about you at any time by contacting [email protected].
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the taya ph platform is encrypted using TLS protocols, and sensitive account data is stored in encrypted form on secured servers. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with data access undergo regular security training. We conduct periodic security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine authorities within the timeframes required by law.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and object to certain types of processing. You may also request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you wish to withdraw consent for marketing communications, you can do so at any time through your account settings or by emailing [email protected] — your withdrawal will be processed within five business days. You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. We take all data subject requests seriously and will respond within 30 days of receipt.
taya ph uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve it. Essential cookies are required for the platform to function and cannot be disabled without affecting your ability to use the service. Analytics cookies help us measure page performance and identify areas for improvement — these are anonymised and never linked back to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or share cookie data with external ad networks.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the revised policy will be published on this page with an updated effective date, and registered players will be notified through the platform. Your continued use of taya ph after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. For any questions or concerns about this Privacy Policy, please reach out to us directly at [email protected].
We built taya ph with Filipino players in mind — and that means keeping your data safe, transparent, and fully under your control. If you have any questions about how we handle your information, our support team is ready to help.